Accessibility Statement for Wise Wallet

Wise Wallet is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all users, and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Wise Wallet is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Measures to support accessibility

Wise Wallet takes the following measures to ensure accessibility of Wise Wallet:

• Include accessibility throughout our internal policies.
• Integrate accessibility into our development processes.
• Provide continual accessibility training for our staff.
• Employ formal accessibility quality assurance methods.

Accessibility features

We have implemented the following features to enhance accessibility:

• Alternative Text: Meaningful alternative text is provided for all images and non-text content to convey their purpose and function to users who cannot see them.
• Keyboard Navigation: Our website is fully navigable using a keyboard, enabling users who cannot use a mouse to access all content and functionality.
• Sufficient Color Contrast: We have ensured that sufficient color contrast is used throughout the website to meet WCAG guidelines, making it easier for users with low vision to read and understand the content.
• Clear and Consistent Navigation: The website features a clear and consistent navigation structure, making it easy for users to find what they are looking for.
• Resizable Text: Users can easily resize the text on our website without losing content or functionality.
• Forms Accessibility: All form fields are properly labeled and provide clear instructions and error messages to assist users in completing forms.
• Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and interpret the information.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Wise Wallet, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

• Older Browser Compatibility: While we strive for compatibility across all browsers, users with very outdated browsers may experience some rendering issues. We recommend using the latest version of a modern browser like Chrome, Firefox, Safari, or Edge for the best experience.
• Third-Party Content: We sometimes embed content from third-party sources, such as videos or social media feeds. We cannot guarantee the accessibility of this content, but we make an effort to select providers who are committed to accessibility.

Compatibility with browsers and assistive technology

Wise Wallet is designed to be compatible with the following assistive technologies:

• The latest versions of Chrome, Firefox, Safari, and Edge browsers.
• Screen readers such as JAWS, NVDA, and VoiceOver.
• Operating systems such as Windows, macOS, iOS, and Android.

Assessment approach

Wise Wallet assessed the accessibility of Wise Wallet by the following approaches:

• Self-evaluation: The Wise Wallet team internally evaluates the accessibility of our website using WCAG guidelines.
• External evaluation: We periodically engage with third-party accessibility experts to conduct audits and provide recommendations for improvement.

Feedback

We welcome your feedback on the accessibility of Wise Wallet. Please let us know if you encounter accessibility barriers on Wise Wallet:

• Phone: +1 555-345-6789
• E-mail: accessibility@wise-wallet.com
• Visitor Address: 123 Finance Street, Suite 400, New York, NY 10005, USA

We try to respond to feedback within 5 business days.

Technical specifications

Accessibility of Wise Wallet relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance to the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Wise Wallet, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

• Some dynamic content may not be fully accessible to all assistive technologies. We are actively working to improve the accessibility of these areas.
• Older PDF documents may not be fully tagged for accessibility. We are working to replace these with accessible HTML content.

Formal complaints

If you are unsatisfied with our response to your feedback, you may file a formal complaint with:

Elena Rodriguez
Accessibility Officer
Wise Wallet
123 Finance Street, Suite 400
New York, NY 10005, USA
elena.rodriguez@wise-wallet.com

Date

This statement was created on November 7, 2024 using the WAI Accessibility Statement Generator .

Updates

This accessibility statement will be reviewed and updated regularly to reflect our ongoing efforts to improve accessibility. Last updated: November 7, 2026.